Art Kleiner is
a Dialogos associate. He is well-known as a consultant, educator, and writer,
with a background in management thinking, interactive media, computer conferencing, scenario
planning, and organizational learning. His new book, Who Really Matters: The Core Group
Theory of Power, Privilege, and Success
(Doubleday/Nicholas Brealey, October 2003) explores
the hidden motives and purposes of organizations in action.
Art's column, "
Culture and Change
", appears in Strategy & Business, the business quarterly for
general readers published by Booz Allen Hamilton. He is the editorial director and a co-author
(with Peter Senge et al) of the best-selling Fifth Discipline Fieldbook (1994), The Dance
of
Change (1999), and Schools That Learn (2000) -- a multiple-author trilogy published by
Doubleday, focusing, respectively, on organizational learning, sustaining profound change in
business, and the education system.
Previously, Art
published The Age of Heretics
(1996, Doubleday/Currency), a history of the
thinkers and practitioners who sparked the modern organizational change movement. It was a
finalist for the Edgar G. Booz award for most innovative business book of 1996. He has written
extensively about corporate environmentalism, particularly in a series for Garbage Magazine.
He has also been a consulting editor for Peter Senge, Peter Schwartz, Noel Tichy, Harriet Rubin,
Mitch Kapor, Arie de Geus, and Kenichi Ohmae. He has been described by journalist Stuart
Crainer as one of the top three business ghostwriters in America. His articles have appeared in:
the New York Times Magazine, the Harvard Business Review, Wired, Discover, Across the
Board, Grolier's Encyclopedia, and Marketing Week. For writing, see his web site at
http://www.well.com/user/art
.
Since 1992, Art
has taught scenario planning at New York University's Interactive
Telecommunications Program, part of the Tisch School of the Arts (and the "academic home"
for New York's "Silicon Alley"). He has also conducted consultation or education projects
(scenario work, editorial consultation, "sense-making" distillation of complex issues, and
leadership development) for such clients as BP, Shell Oil Company, Excite Europe,
AmeriTrade, the LensCrafters retail chain, Shambhala Institute, Global Business Network, and
many health care and educational organizations.
Art is a co-developer
(with MIT researcher George Roth) of a pioneering form of corporate
oral history, the " learning history
". A regular series of learning histories, edited by Kleiner and
Roth, is published by Oxford University Press; two volumes, Car Launch and Oil Change,
are in
print. A former editor of the Whole Earth Catalog and a longstanding expert on personal
computer telecommunications, he was involved with the development of the Electronic
Information Exchange System (EIES), WELL, and River computer conferencing systems. He
holds a Bachelor of Arts degree from the State University of New York at Albany (1975) and a
Master's in Journalism from the University of California at Berkeley (1986). Kleiner is a research
member of the Society for Organizational Learning and a network member of Global Business
Network. He lives near New York City with his wife, cognitive scientist Faith Florer, and their
three children.
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